Course Description

The certificate is designed to provide new and current supervisors with the necessary skills that you need in your leadership role at work. The goal of this series is to give you the fundamental skills of managing and communication, dealing with change and conflict, delegating effectively, developing and coaching performance issues. 

Course Objectives

1. Gain the necessary skills that you need in your leadership role at work.
2. Apply the fundamental skills of managing and communication, dealing with change and conflict, delegating effectively, developing and coaching performance issues.


Classes included in the certificate series:
 

Textbook Information
Please click here to view the course syllabi
Other Information
You must be present 90% of each class meeting to fulfill the certificate requirements and receive an institutional certificate. Upon completion of all requirements email Phyllis Martin to request your certificate.
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