Course Description
Conflict is a fact of organizational life. However, conflict skills can be learned and applied in all areas of work and life. This course will explore the nature of conflict, learn how to identify the drivers of conflict and discuss methods for successful, constructive resolution.
Who should take this course?
Those intending to enroll in Mediation training or interested in conflict resolution.

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Course syllabus
Please click here to view the course syllabus.