This introductory course to the HR Management
Certificate Series will explore current changes in the workplace and
employee/employer expectations, current recruitment and retention issues,
the changing nature of the work environment and diversity through
globalization, as well as the "longing for belonging" - connecting people to
1. Understand the impact to globalization on human
2. How to effectively manage the diverse workforce.
diversity, the aging workforce, and different work patterns.
Understand the benefits of diversity, when looking at our customer base.
5. Manage communication more effectively in this diverse environment.
Understand with downsizing and diversity.
7. Review of the principles of
motivation and retention.
8. Realize the basics of different methods of
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