Course Description
This introductory course to the HR Management Certificate Series will explore current changes in the workplace and employee/employer expectations, current recruitment and retention issues, the changing nature of the work environment and diversity through globalization, as well as the "longing for belonging" - connecting people to the organization.
Course Objectives
1. Understand the impact to globalization on human resources.
2. How to effectively manage the diverse workforce.
3. View diversity, the aging workforce, and different work patterns.
4. Understand the benefits of diversity, when looking at our customer base.
5. Manage communication more effectively in this diverse environment.
6. Understand with downsizing and diversity.
7. Review of the principles of motivation and retention.
8. Realize the basics of different methods of problem solving.

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Course Syllabus
Please view the course syllabus for more information
Other Information
This course is part of the Human Resources Management Certificate Series. You may register for the full series or for each class individually (links to the left).