Course Description
Your will learn the importance and ways to pay "psychological paychecks". Compare leadership and management control measures and how they both affect employee relations. Employee Assistance Programs (EAP), employee surveys, termination processes and documentation, family leave and assistance issues will also be covered.
Course Objectives
1. Design and administer employee survey.
2. Counsel employees using effective leadership and management control measures.
3. Respond to union organizing efforts.
4. Institute Employee Assistance Programs (EAP).

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Course Syllabus
Please view the course syllabus for more information
Other Information
This course is part of the Human Resources Management Certificate Series. You may register for the full series or for each class individually (links to the left).