Course Description
Introduction to basic administrative office skills. Topics covered will include medical terminology, patient confidentiality, scheduling, customer service, basic patient documentation, and basic billing as well as other administrative duties required by front office personnel. Upon completion of Medical Front Office, students will be able to:
  • Schedule and monitor patient appointments
  • Define terms and abbreviations which apply to human anatomy
  • Use current and emerging technology to produce mailable documents
  • Produce insurance claim forms
Is this class for you?
Medical Front Office is the primary course for the Medical Secretary Certificate Series. Medical Front Office is an online course and will teach you the healthcare software functions you need to enter the healthcare field as a:

Medical Secretary
Administrative Assistant
Medical Front Office Assistant
Front Office Coordinator
Medical Receptionist

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Textbook Information
You MUST have at least the following:
Medical Office Procedures Access Card | 8th Edition (ebook)
ISBN: 978-0077605605

If you want a hard copy of the text you may get this bundle instead:
Medical Office Procedures with Connect Access Card | 8th Edition
ISBN: 978-1259282041
Never Taken an Online Course Before?
Information and instructions can be found by clicking here