All campuses are open and ready to serve students virtually, hybrid, or in person.
View College COVID-19 Information
Coronavirus (COVID-19) FAQs
Collin College prioritizes the health and safety of students, employees, and campus visitors.
A. The COVID-19 information page, https://www.collin.edu/covid19/index.html.
A. The latest information and updated COVID-19 response was developed by the Re-start Task Force, comprised of faculty and staff, and can be found here.
Collin College prioritizes the health and safety of students, employees, and campus visitors. In compliance with state orders, we cannot require students, staff, or faculty to wear masks on campus. However, we encourage the campus community to wear masks indoors. Masks will be made available in each classroom and at campus information desks. For employees, KN95 masks may be available upon request from division offices or the provost’s office.
Classrooms return to 100% capacity, with appropriate social distancing where possible, after considering the latest CDC recommendations. Individuals who are symptomatic (fever, cough, and other related symptoms) are advised to stay home and follow instructions found at https://www.collin.edu/covid19/index.html.
As we have been doing, we will have sanitizing stations at the entrances and post signage regarding masks' availability. We also will continue enhanced cleaning by custodial staff. Our COVID-19 Statistics page continues to be updated weekly for self-reported cases by students and employees and is available on our website. Finally, please note that the college continues to facilitate voluntary COVID-19 booster vaccinations vaccine clinics open to everyone, including the public.
We will continue collaborating with the district’s Restart Task Force to evaluate directions from the CDC and Texas State Health Services in developing guidelines.
A. Students who believe they have COVID-19 or have tested positive should:
- contact their primary care providers;
- use the self-reporting tool available on Cougarweb;
residents of student housing should immediately notify student housing staff at studenthousing@collin.edu or call 972.881.5151; - for helpful information, check the CDC guidelines for “What to do if you are sick.”
For the latest COVID-19 data, please visit http://www.collin.edu/covid19/stats.html .
- Centers for Disease Control – www.cdc.gov/coronavirus/2019-ncov/index.html
- Texas Department of State Health Services – https://dshs.texas.gov/coronavirus/
A. Collin College student services are available in-person or online. The admissions, advising, and financial aid offices can be reached in either format. For additional information or to join the in-person line in advance (called Cougar Q), please visit https://www.collin.edu/gettingstarted/admissions/connectwithus.html.
- Verify that you can log into CougarWeb and access your class in Canvas (My Courses Tab): https://cougarweb.collin.edu/. Canvas is a mobile-friendly platform.
- For log-in assistance or tech support contact the Student Help Desk at 972.377.1777.
- Log in to your Collin email and Canvas and read all communication from your professor.
- Prepare for future instruction through Canvas by visiting the eLearning Center website https://www.collin.edu/academics/ecollin/studentcanvasresources.html.
- Be mindful that online instruction is not self-paced. Your instructor will provide you with a calendar and clear deadlines for completing your coursework each week. To optimize your success, prepare to meet these deadlines, and log in to your course site regularly.
- Veteran Student Services – vrc@collin.edu
- Financial Aid – financialaid@collin.edu
- Admissions – admissions@collin.edu
- Advisement – academicadvising@collin.edu
- Counseling/Access – personalcounseling@collin.edu
- Dual Credit – dualcredit@collin.edu
- Libraries – http://www.collin.edu/library/aska.html
- All other student services questions – studentsuccess@collin.edu
A. We continue to work closely with our dual credit ISD partners, and we are prepared to be flexible and align with their plans including offering online classes, if appropriate. For any questions about dual credit, contact dualcredit@collin.edu.
Dual credit students and faculty are required to adhere to Collin College COVID procedures when on Collin College campuses. While on ISD premises, dual credit students and faculty will follow ISD guidelines.
As monitoring continues, the college will inform students via email and/or the CougarAlert system of changes and any other important decisions. Check the Collin College website at www.collin.edu for updates or subscribe to CougarAlert at https://www.collin.edu/cougaralert.html to receive emergency notifications. Please continue to check these FAQs for the most updated information.
- Work directly with your professors.
- Stay in touch with your professors by checking your Collin email and Canvas account.
- Be an active member in your courses and communicate with your professors about any issues you may be experiencing.
- Make sure to check the FAQs listed at the top of the college’s homepage located at www.collin.edu. They are continually updated with new information.
Also, check out this link to the library's FAQs: https://www.collin.edu/library/faqscovid19.html.
The janitorial service contractors routinely clean high-traffic touchpoints like tables, doorknobs, light switches, countertops, desks, handles, toilets, faucets, sinks, etc. For soft surfaces, such as carpeted floors, rugs, and drapes, soap and water as well as an appropriate cleaner is used. Additional cleaning is accomplished nightly to cover the same areas, as well as those not routinely touched throughout the day.
New air cleaning technology
The college will provide the same level of Personal Protective Equipment (PPE) and continue enhanced cleaning services on all campuses. The Bi-polar ionization (BPI) and Ultraviolet (UV) sanitization air handling equipment, which significantly reduce airborne contaminants, are installed and operational at all college locations.
These systems provide important benefits on the campuses by abating allergens, odors, bacteria, viruses, mold, fungus, and dust mites in treated areas at all facilities.
BPI technology uses electric voltage to convert oxygen molecules into charged atoms that deactivate airborne contaminants. These negatively and positively charged atoms, called ions, are effective against viruses, bacteria, and mold.
For UV technology, as air passes through an air purifier, it goes through a small internal chamber that exposes the particles to UV light. A UV light purifier disrupts the core of these pathogens, preventing them from multiplying and causing people to become sick.
A. Conference facilities are open to internal and external events and will follow the college guidelines. Click here to view the guidelines.
Centers for Disease Control – www.cdc.gov/coronavirus/2019-ncov/index.html
Texas Department of State Health Services – https://dshs.texas.gov/coronavirus/
For the spring, travel for professional development is open to faculty and staff. Employees are advised to follow published travel and quarantine restrictions of the destination and airlines along with following safety protocols. Faculty planning to travel should follow the Council on Excellence’s (COE) travel instructions and guidelines.
A. Employees who believe they have COVID-19 or have tested positive should:
- contact their primary care providers;
- use the self-reporting tool available on Cougarweb;
- for helpful information, check the CDC guidelines for “What to do if you are sick.”
As you register for courses, be sure to choose the delivery method that is best for your learning by selecting the section labeled with the teaching modality that you prefer. Due to the uncertainty of the impact from the Coronavirus, classes currently scheduled to meet on campus may change to a hybrid or online format. Should this occur, please be aware that you will need access to dependable technology to aid in your success, which could include a laptop or personal computer, web cam, stable internet access, and software specific to your classes.
- Veteran Student Services – vrc@collin.edu
- Financial Aid – financialaid@collin.edu
- Admissions – admissions@collin.edu
- Advisement – academicadvising@collin.edu
- Counseling/Access – personalcounseling@collin.edu
- Dual Credit – dualcredit@collin.edu
- Libraries – http://www.collin.edu/library/aska.html
All other student questions can be submitted to studentsuccess@collin.edu.
Students with financial hardship may have options for additional assistance. Please contact the Financial Aid Office - financialaid@colline.edu - to discuss your particular situation.