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What is the refund policy?

Tuition refund processing for a term begins approximately two  weeks after the first class day, and financial aid refund processing begins approximately one week after the term's census date .  Students who pay by credit card generally receive their refund as a credit against the  charge on the credit card account. If a VISA, MasterCard, or Discover gift card was used to pay charges, any refund amount will be refunded to the gift card.  Refund checks for students who paid by check, cash, or debit card and/or financial aid award credits are mailed to the student's permanent address of record maintained by the Admissions and Records Office; or to expedite receipt of the refund, students may elect to receive their funds electronically to a saved checking or savings account.

 To sign up for electronic refunds:

     - Log into CougarWeb
     - Select the Quicklink 'Pay by Credit Card/Check'
     - Select the Collin College Account Suite bar
     - Select eRefund tab, then 'Set Up Account' button
     - Provide the requested
checking/savings account information
     - Read the terms and then check the 'I Accept' box to continue 

IMPORTANT NOTICEIf activity on a student account generates a credit balance, the credit amount will be applied against any outstanding charges—including charges assessed in another term—before any refund is processed for the student.

Students in canceled classes, who make a payment and do not add another class, will automatically be dropped and refunded through the scheduled refund process for the term.

How do I know how much my refund will be?

Refund amounts are calculated in accordance with the state-mandated refund policy (see below). One hundred percent (100%) refunds are calculated for drops completed prior to each term's first class day.  Any course dropped on or after the first day of a term will be refunded at the state mandated percentage rate (less than 100%), even if another course is added on the same date.  Each term's first class day is always the first official day of the term, not the first day of a specific course.

Even-exchange course swapping (drop/add of same number of hours with no fee assessment for the dropped course) is not available after the term begins.  Courses dropped by the student, either on-line or in person after the term begins will be refunded as defined by the Texas Higher Education Coordinating Board refund rules below. Effective the first day of the term, the refund percentage will be no more than 70 percent.  Any added course will be assessed at the full tuition rate for the number of hours and the residency status of the student.




Spring 2015 Drops/Withdrawals


On or before January 19, 2015


January 20 - February 5, 2015


February 6-11, 2015


After February 12, 2015



*A $2 non-refundable record fee will be deducted from all refunds, and the State of Texas minimum $200 tuition requirement for out-of-state residents will be assessed on any drop/withdrawn account.

Important Note:  Express Classes, Weekend Classes, and Mini-semester refunds vary.

Contact the Cashier's Office for specific dates and refund amounts.

Contact the Cashiers' Office,, for refund information for Continuing Education courses

These dates are provided for information purposes only before the printed official registration guide is available. We reserve the right to make changes or deletions at any time without notice. In the event of a discrepancy between the dates on this page and the dates on the printed registration guide, the student is responsible for verifying the dates on the printed registration guide and/or contacting the Cashier to verify/confirm dates.