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Employee Assistance Program
Employee Assistance Program (EAP)

Collin College provides confidential and voluntary assistance through its employee assistance program (EAP) to full-time employees and their household members who may be faced with dynamic challenges of financial concerns, legal issues, alcohol or drug problems, marital problems, illness of a family member, emotional worries, child care problems, etc. We encourage you to take advantage of this valuable benefit, available 24/7.

Employee Assistance Program

Your Employee Assistance Program brings you eight (8) sessions per service type per year for full-time employees and your household members.

Our dedicated User ID & Password is Collin.

When on their page, click on MEMBER LOGIN and enter the ID & Password.

For an overview of what your EAP can provide, please click here for a brief 15-minute video.

EAP Services

When needing to access the EAP, you can call them at (866) 327-2400, 24 hours a day, 7 days a week, or you can log into their website and click on 'EMPLOYEE ASSISTANCE PROGRAM' on the menu on the top of the page. Counselors are available to meet with employees or family members to assess a problem and develop a plan for resolution. Counselors may suggest a referral to an outside resource that would be appropriate to assist in resolving the problem or situation. Counselors will make every effort to coordinate referrals for ongoing treatment with the employee's health insurance coverage as well as with his/her ability to pay.

There is no charge for employees or their families to use the services of the EAP.

Absence Reporting

Employees seeking services during working hours will need to enter the time missed through our time and attendance reporting system, TimeClock Plus. Employees can utilize any available paid time such as sick leave, personal leave, and vacation leave (if applicable). Approved FML absences need to be coded as "900-FMLA".

Supervisor Corner

Supervisors can find information on what is available through Deer Oaks by accessing a few tools that are available to you. Check back for great information!!!  

You can view a hard copy of the power point viewed during the Supervisor training here.

Online Resources

With this information, you can access their online resources, newsletters and work/life balance resource videos. Additional information can be found topics such as parenting, aging, personal balance, thriving (health tools, healthy eating, healthy recipes), working, living, even international information.

You can also find information specific to infant and toddler health, children's health, women's health, men's health, and senior health. The Working section offers great resources from an employment perspective on career development, career transition, training & development, workplace productivity and workplace safety.

You can also find newsletters on various topics for both employees and supervisors. These newsletter are archived for future use as well.

Savings Center

Deer Oaks also has a savings center where you can find discounts through their Perks At Work program. You will be asked to create a login through the Perks at Work website.

For this benefit, you will need to use your Collin email, but can add a personal email when you complete your profile.

Discounts are offered for items through Dell, Inc., Apple... on Movie tickets ! Go enjoy a night at the movies at up to 30% off! Employee pricing offers are available through Lenovo, Hertz, HP, FTD,, and more.

**Please keep in mind, Collin College cannot request information from the EAP without an individual's consent.**

For questions, contact your Benefits Manager, Christina Canales, at (972) 599 - 3164.

Stay Healthy Cougar Family!!

Benefits Links

Medical Benefits
Dental Benefits
Leave Benefits

   ORP Vendors List
   TDA Vendors List

Part-time Benefits
Employee Discounts
Benefits Forms

Benefits Homepage

HR Homepage


Collin Higher Education Center
Human Resources Office
3452 Spur 399, Room #339
McKinney, TX 75069

Christina Canales
Manager of Benefits
Phone (972) 599 - 3164
Fax (972) 599 - 3156 

Cherie Hill
HR Coordinator
Phone (972) 548-6662
Fax (972) 548-6716

Mae Francis
HR Specialist
Phone (972) 548-6659
Fax (972) 548-6716

Jonene Kemp
HR Specialist
Phone (972) 599-3163
Fax (972) 548-6716