All campuses are open and ready to serve students virtually, hybrid, or in person.
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Library FAQs (COVID-19)

Frequently Asked Questions


Q.  Are the Libraries open? 

A. All libraries are open for our posted hours. Librarians are also available to answer questions and provide instruction on using online library resources through our Ask a Librarian service.

Q. Where can I find more information about specific campus libraries and Covid-19-related changes?

A. COVID-19 - Online Library Services and Collections offers more information about the libraries.  Some libraries also have campus-specific guides for students.

Q. I returned my items to the library. Why are they still showing on my account?

A. Collin Libraries are quarantining returned items up to 5 days. Though these items may stay on your account until the quarantine period has finished, you will not accrue fines for the additional days. All return dates are carefully tracked. If you have any questions about your returned items, please Contact Us.

Q. I expected an item I requested to be ready for me, but it is not ready yet. What is causing the delay?

A. Collin Libraries are quarantining returned and transferred items for up to 5 days. Once an item is returned to the library after being checked out, the item is quarantined before it is available to be checked out to someone who has placed a request on that item. When items are transferred from campus to campus, they may be quarantined upon arrival, causing a delay before the item is ready to fulfill a patron's request.

Q. What if I need to do research for my classes?

A. The libraries have extensive online resources available to current students, faculty, and staff of Collin College during all hours of the day. These include ebooks, full text journal, magazine and newspaper articles, and videos. Log in to CougarWeb, choose the Library tab. Choose Find Articles in Databases or the other more specific links in the middle column. Physical items, such as books and DVDs, can be viewed or checked out during our in-person hours. Various print journals, magazines and newspapers can also be used inside the libraries.

Q. How can I get help?

 A. Librarians are available to answer questions and provide instruction on using library resources in person during these hours and for various hours online. You can email, chat or text with us using our Ask a Librarian service. Faculty and students can also contact subject liaison librarians directly for more in-depth consultations to support teaching and learning. For more information on library research and free online tools, please also visit COVID-19 - Online Library Services and Collections.

 Q. How can I schedule library instruction for my class?

A. There are many options available for faculty to schedule library instruction. Faculty can contact their liaison librarian, schedule online, call the libraries, or visit us at the Reference desk..

Q. Are there online graphing calculators?

A. Desmos offers an online graphing calculator, mobile apps, and other math tools. Texas Instruments (TI) offers a free 90-day trial to their TI-SmartView Emulator software for the TI-84 Plus Graphing Family. Common Sense recommends these digital graphing tools.

Q. How do I return the textbooks I rented from the Collin College Bookstores?

A. Do not return textbooks rented from the Collin College Bookstores to the Library's dropboxes. Textbook rentals will not be properly processed as returns to the Bookstores if you return them to the Library. Take a look at this TikTok video from the Collin Bookstores.

Textbook rentals should be returned to the bookstore from which they were rented. Use this link to create a return label to ship your rental textbook back for a shipping fee of $5.00. Include your name and phone number with the returned book.
Frequently asked questions about textbook rentals 
Bookstore contact information 

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