Welcome back, students! All campuses are open and ready to serve students virtually, blended, or in person.
View the College COVID-19 Restart Plan

Library FAQs (COVID-19)

Frequently Asked Questions

Q.  Are the Libraries open? 

A. The Collin libraries are open for our posted hours. Library access may be limited to only currently enrolled Collin College credit students, faculty and staff. See hours for details about individual campus libraries. Librarians are also available to answer questions and provide instruction on using online library resources for additional hours through our Ask a Librarian service.

Q. Where can I find more information about specific campus libraries and Covid-19-related changes?

A. COVID-19 - Online Library Services and Collections offers more information about the libraries.  Individual campus libraries also have guides for students.

Q.  What if I have library items checked out?

A. Since the libraries opened on Monday, July 13, all materials checked out prior to July 13, 2020, are now due. Please return books, DVDs, music CDs, and audio books to our outside dropboxes at any time. Laptops and calculators must be returned inside the libraries. All items checked out Monday, July 13, or later will be assigned due dates based upon our normal borrowing guidelines

Q. I returned my items to the library. Why are they still showing on my account?

A. Collin Libraries are quarantining returned items up to 5 days. Though these items may stay on your account until the quarantine period has finished, you will not accrue fines for the additional days. All return dates are carefully tracked. If you have any questions about your returned items, please Contact Us.

Q. What if I need to do research for my classes?

A. The libraries have extensive online resources available to current credit students, faculty, and staff of Collin College during all hours of the day. These include ebooks, full text journal, magazine and newspaper articles, and videos. Log in to CougarWeb, choose the Library tab. Choose Find Articles in Databases or the other more specific links in the middle column. Students enrolled in 5-Week July (Summer II) and 10-Week June (Summer III) classes and Collin faculty and staff can also check out physical items from the libraries during our in-person hours.

Q. How can I get help?

 A. Librarians are available to answer questions and provide instruction on using library resources in person during certain hours and for additional hours online. You can email and chat with us using our Ask a Librarian service. Faculty and students can also email subject liaison librarians directly for more in-depth consultations to support teaching and learning. For more information on library research, textbooks and free online tools, please also visit COVID-19 - Online Library Services and Collections.

 Q. How can I schedule library instruction for my class?

A. There are many options available for faculty to schedule library instruction. Faculty can contact their liaison librarian, schedule online, call the libraries or visit us at the Reference desk.

Q. Are there online graphing calculators?

A. Desmos offers an online graphing calculator, mobile apps, and other math tools. Texas Instruments (TI) offers a free 90-day trial to their TI-SmartView Emulator software for the TI-84 Plus Graphing Family. Common Sense recommends these digital graphing tools.