Continuing Education Series Focuses On Customer Service
August 30, 2006 - Customer service is job No. 1 for many businesses.
Collin County Community College District Continuing Education wants to help business owners and employers improve customer relations through its Customer Service Certificate Series that runs from Tuesday, Sept. 12-Tuesday, Nov. 28.
The series spans 20 sessions, which will be Tuesdays and Thursdays, 6:30-9:30 p.m.
The Customer Service Certificate Series is designed to help business owners, employers and employees facilitate internal and external customer relationships, respond to customer inquiries and complaints politely and thoroughly and develop verbal and non-verbal communication skills. Also, the series will help individuals maintain customer satisfaction and public relations, and communicate technical information concisely and clearly.
All sessions will be held at the Courtyard Center for Professional and Economic Development, 4800 Preston Park Boulevard in Plano.
Space is limited for the series and cost is $349.
Registration and more information are available by calling 972.985.3758 or visit the continuing education website at www.collin.edu/ce .
Collin County Community College District (Collin) serves more than 40,000 credit and continuing education students annually and offers more than 100 degree and certificate programs. The only public college in the county, Collin is a partner to business, government and industry, providing customized training and work force development.