| COMPUTER SYSTEMS – COMPUTER SUPPORT MARKETABLE SKILLS |
| • Identify measures or indicators of system performance and the actions needed to
improve or correct performance, relative to the goals of the system.
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| • Investigate system component suitability for specified purposes and make recommendations
regarding component use.
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| • Plan, coordinate, and implement security measures to safeguard information in computer
files against accidental or unauthorized damage, modification, or disclosure.
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| • Set up equipment for employee use, performing or ensuring proper installation of
cables, operating systems, or appropriate software.
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| • Read technical manuals, confer with users, or conduct computer diagnostics to investigate
and resolve problems or to provide technical assistance and support.
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| • Refer major hardware or software problems or defective products to vendors or technicians
for service.
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| • Maintain records of daily data communication transactions, problems and remedial
action taken, or installation activities.
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| • Communicate effectively with peers, managers, end-users, and other stakeholders. |
| • Work productively with other personnel, managers, end-users, and other stakeholders
to achieve optimal solutions to technology problems.
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| • Create or maintain business presentations to make appealing and persuading arguments
or proposals.
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| • Create or maintain spreadsheets to make optimal decisions in business environments. |
| • Create or maintain project management software applications to enhance planning
and control of technological change.
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| • Work ethically, responsibly, and conscientiously. |
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