Information Desk: (972) 881.5790
Metro: (972) 377.1790
Helpful Contacts: Phone Numbers and E-mails
Student Username / Password / CWID
Send an e-mail to email@example.com. The e-mail request must include full legal name and date of birth. Requests are answered by Admissions & Records Office during normal business hours. Or, take a picture ID to the Admissions and Records Office at a campus near you.
Student Support / Technical Support
Students on campus should contact the library or lab staff in the area for assistance. If you are on campus, not in the library or lab, contact the eCollin Support at 972.881.5870 for assistance.
Students off campus or after hours should contact the Student Technical Support Center
Student Technical Support: (972) 377.1777
CougarWeb: Login Assistance
Faculty/Staff Technical Support
Contact Faculty/Staff Technical support to report problems with office computers, printers, software, Banner, and other employee systems.
Employee Technical Support: (972) 548.6555
Employee Technical Support E-Mail: firstname.lastname@example.org
Hours: Mon-Fri, 8a.m. - 5p.m.