Student Complaints

Complaint, Grievance, and Appeal Submission Information

Collin College is dedicated to fostering a supportive and respectful learning environment. If you have an academic or non-academic concern, clear procedures are in place to help you resolve it. This page explains how to file a student complaint, appeal, or grievance, ensuring your concerns are heard and addressed fairly and promptly.

Complaint Policies Complaint Procedures  Deadline to File  Complaint & Appeal Process/Forms 

Academic Grade Appeal

FLDB(Local) Academic Grade Appeal Procedures No later than the last regular day of the first long semester after receiving the grade.
Note: the student MUST meet to discuss the grade with the professor and the Dean prior to submitting a grade appeal or it will not be considered.
Academic Grade Appeal Form

Academic Suspension for Grade Point Average (GPA) below required 2.0

Collin College Catalog - Academic Policies and Procedures Academic Suspension Appeal Procedures Within ten (10) business days from the Notice of Suspension/Dismissal Academic Suspension for GPA Form

Disciplinary Appeal

FLB(Legal) and FLB(Local)

FM(Legal) and FM(Local)  FMA(Local)
Procedures for Complaints Against Students On or before the tenth (10th) College District business day following the administrative decision issued by the Dean of Students Office, Disciplinary Appeal Committee, or designated Leadership Team member. Disciplinary Appeal Form - Right to Appeal the Dean of Students' Administrative Decision

Disciplinary Appeal Form - Right to Appeal the Discipline Appeal Committee's Decision

Disciplinary Appeal Form - Right to Appeal the Designated Leadership Team Member's Decision

Financial Aid Appeal 

Collin College Catalog and 
Student Handbook
Satisfactory Academic Progress Procedures Within twenty-one (21) academic calendar days (not including weekends) of notice that the student has not met Satisfactory Academic Progress (SAP) Financial Aid Satisfactory Academic Progress Appeal Process

Harassment & Discrimination (Not Sexual in Nature) Against a Student 

FFDB(Local)
 and  
FFDB(Legal)
Procedures for Complaints Against Other Students As soon as possible after the alleged act or knowledge of the alleged act Student Incident Report Form (For Complaints Against Students)

Harassment & Discrimination (Not Sexual in Nature) Against an Employee 

DGBA(Local) Procedures for Complaints Against Collin Employees As soon as possible after the alleged act or knowledge of the alleged act Student Complaints Form (For Complaints Against a College Employee)

Title IX Complaints: Dating Violence, Sexual Assault, Sexual Harassment, Stalking, Domestic Violence

FFDA(Local)
 and 
FFDA(Legal)
Title IX Formal Resolution Process Flowchart

Title IX Informal Resolution Process Flowchart
As soon as possible after the alleged act or knowledge of the alleged act Title IX Formal Complaint Form