Complaint, Grievance, and Appeal Submission Information
Collin College is dedicated to fostering a supportive and respectful learning environment. If you have an academic or non-academic concern, clear procedures are in place to help you resolve it. This page explains how to file a student complaint, appeal, or grievance, ensuring your concerns are heard and addressed fairly and promptly.
| Complaint Policies | Complaint Procedures | Deadline to File | Complaint & Appeal Process/Forms | ||||||
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Academic Grade Appeal |
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| FLDB(Local) | Academic Grade Appeal Procedures |
No later than the last regular day of the first long semester after receiving the
grade. Note: the student MUST meet to discuss the grade with the professor and the Dean prior to submitting a grade appeal or it will not be considered. |
Academic Grade Appeal Form | ||||||
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Academic Suspension for Grade Point Average (GPA) below required 2.0 |
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| Collin College Catalog - Academic Policies and Procedures | Academic Suspension Appeal Procedures | Within ten (10) business days from the Notice of Suspension/Dismissal | Academic Suspension for GPA Form | ||||||
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Disciplinary Appeal |
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FLB(Legal) and FLB(Local) FM(Legal) and FM(Local) FMA(Local) |
Procedures for Complaints Against Students | On or before the tenth (10th) College District business day following the administrative decision issued by the Dean of Students Office, Disciplinary Appeal Committee, or designated Leadership Team member. |
Disciplinary Appeal Form - Right to Appeal the Dean of Students' Administrative Decision Disciplinary Appeal Form - Right to Appeal the Discipline Appeal Committee's Decision Disciplinary Appeal Form - Right to Appeal the Designated Leadership Team Member's Decision |
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Financial Aid Appeal |
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Collin College Catalog and Student Handbook |
Satisfactory Academic Progress Procedures | Within twenty-one (21) academic calendar days (not including weekends) of notice that the student has not met Satisfactory Academic Progress (SAP) | Financial Aid Satisfactory Academic Progress Appeal Process | ||||||
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Harassment & Discrimination (Not Sexual in Nature) Against a Student |
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FFDB(Local) and FFDB(Legal) |
Procedures for Complaints Against Other Students | As soon as possible after the alleged act or knowledge of the alleged act | Student Incident Report Form (For Complaints Against Students) | ||||||
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Harassment & Discrimination (Not Sexual in Nature) Against an Employee |
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| DGBA(Local) | Procedures for Complaints Against Collin Employees | As soon as possible after the alleged act or knowledge of the alleged act | Student Complaints Form (For Complaints Against a College Employee) | ||||||
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Title IX Complaints: Dating Violence, Sexual Assault, Sexual Harassment, Stalking, Domestic Violence |
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FFDA(Local) and FFDA(Legal) |
Title IX Formal Resolution Process Flowchart Title IX Informal Resolution Process Flowchart |
As soon as possible after the alleged act or knowledge of the alleged act | Title IX Formal Complaint Form | ||||||