Complaint, Grievance, and Appeal Submission Information
Collin College is dedicated to fostering a supportive and respectful learning environment. If you have an academic or non-academic concern, clear procedures are in place to help you resolve it. This page explains how to file a student complaint, appeal, or grievance, ensuring your concerns are heard and addressed fairly and promptly.
Complaint Policies | Complaint Procedures | Deadline to File | Complaint & Appeal Process/Forms | ||||||
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Academic Grade Appeal |
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Academic Suspension for Grade Point Average (GPA) below required 2.0 |
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Within ten (10) business days from the Notice of Suspension/Dismissal | |||||||||
Disciplinary Appeal |
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For final expulsion appeals to the College District President or designee: On or before the third College District business day following the decision issued by the Disciplinary Appeals Committee (DAC) or the decision issued by the designated leadership team member. |
On or before the fifth College District business day following the administrative
decision issued by the District Dean of Students Office or the Honor Council's written
determination.|||||||||
Financial Aid Appeal |
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Within twenty-one (21) academic calendar days (not including weekends) of notice that the student has not met Satisfactory Academic Progress (SAP) | |||||||||
Harassment & Discrimination (Not Sexual in Nature) Against a Student |
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As soon as possible after the alleged act or knowledge of the alleged act |
Student Incident Report Form (For Complaints Against Students) |
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Harassment & Discrimination (Not Sexual in Nature) Against an Employee |
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As soon as possible after the alleged act or knowledge of the alleged act |
Student Complaints Form (For Complaints Against a College Employee) |
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Title IX Complaints: Dating Violence, Sexual Assault, Sexual Harassment, Stalking, Domestic Violence |
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Title IX Formal Resolution Process Flowchart |
As soon as possible after the alleged act or knowledge of the alleged act |