Counseling Services
Collin College Counselors aim to support our students' success by offering counseling services to help maintain a safe and healthy learning environment. Students seek counseling for a variety of reasons, which include but aren't limited to: depression, anxiety, relationship issues, trauma, general wellness, domestic violence/abuse, academic concerns, alcohol/drug addiction, gender identity, eating/body image, stress, etc.
Watch Collin College Counseling Services Overview video to learn more.
Mental Health Counseling
- All issues are taken seriously, and no problem is "too small" to discuss.
- Counseling Services is designed to meet the needs of Collin College students with compassion, honesty and confidentiality.
- Once you begin classes at Collin College, you are eligible for counseling services.
Counseling Services also offers emotional wellness seminars on a variety of topics throughout the semester. More information can be found on Cougarweb and Cougar Connect. We look forward to working with you!
Visit our Instagram Page to keep up with Counseling Services!
Request an Appointment
To schedule an appointment with a counselor, submit an appointment request via our HIPAA compliant portal.
Contact Us
For more information, please contact us:
Email: personalcounseling@collin.edu
Phone: 972.881.5126
Requesting Health Care Records
Students who have received therapeutic services through Counseling Services may request a copy of their health care records by submitting a written request via email to personalcounseling@collin.edu. Please clearly indicate in your message that you are requesting access to your health care records.
Requests are typically processed within five (5) business days. Additional time may be required depending on the nature or volume of the request. If an extension is needed, you will be notified.
Additional Resources
For information related to licensed behavioral health providers or to contact the
Texas Behavioral Health Executive Council (BHEC) visit the BHEC webpage.
If you wish to file a consumer complaint, visit the Office of the Texas Attorney General – Consumer Protection webpage.
Mental Health Screenings
Counseling Services invites you to explore your current mental health using our free, confidential screening tool designed to help you check in with yourself anytime. In just a few minutes, gain insight into your mental and emotional well-being and discover personalized resources and support available to you as Collin students. Aiberry is our current vendor for mental health screenings. Request a Mental Health Screening to get started.
Taking a mental health screening is a helpful first step in determining whether you—or someone you care about—might benefit from connecting with a doctor or mental health professional. While these screenings are not diagnostic tools on their own, they can provide valuable insight and help guide the kind of meaningful conversation we encourage you to have with a mental health professional, whether here at Collin or elsewhere.
The following screenings are available: Anger, Anxiety, Bipolar Disorder, Depression, Eating Disorders, Gambling, PTSD, Panic Disorder, Psychosis, Social Anxiety Disorder, Tobacco, Alcohol, Prescription Medication, and other Substance Use, and Wellbeing.
Students needing accommodations for counseling sessions or seminars can request through
the ACCESS office by emailing access@collin.edu or calling 972.881.5898.
Collin College Counseling Services does not provide court ordered evaluations, mental
health evaluations for disability, anger management or other rehabilitative counseling
for probation or parole and cannot serve as a counselor of record for divorce or custody
mediation.
Collin County Mental Health Authority
- For a serious mental health non-life threatening crisis requiring professional intervention, call the Local Mental Health Authority: LifePath Behavioral Health Services at 1.877.422.5939.
- Visit the LifePath Behavioral Health Services website
- LifePath's Plano Outpatient Clinic is located at 7308 Alma Drive Plano, TX 75024
- LifePath's McKinney Outpatient Clinic is located at 1515 Heritage Drive McKinney, TX 75069
Additional Hotlines
- Collin College Campus Police: 972.578.5555
- Hope's Door New Beginnings Center Domestic Violence Crisis Hotline: 972.276.0057
- Turning Point Rape Crisis Center Hotline: 1.800.866.7273
- The Trevor Project: 1.866.488.7386
- The Trans Lifeline: 1.877.565.8860
- Veterans Crisis Line: 1.800.273-8255, Press 1
- Denton County MHMR Crisis Hotline: 1.800.762-0157
Resources
For a life-threatening emergency, including a threat of personal injury or injury to others, CALL 911 IMMEDIATELY.
Other 24/7 Emergency Hotlines
- Collin County Crisis & Suicide Hotline: 1.877.422.5939
- National Suicide and Crisis Lifeline: Call or Text 988
- Crisis Text Line: Text HOME to 741741
- Students of color can text STEVE to the Crisis Text Line at 741741 to speak with an urgent care counselor dedicated to supporting the mental health and emotional well-being of students of color.
- The Trevor Project (Suicide prevention service for LGBTQ youth): 1.866.488.7386
- The Trans Lifeline: 1.877.565 8860
- Hope's Door New Beginnings Center Domestic Violence Crisis Hotline: 972.276.0057
- Turning Point Rape Crisis Center Hotline: 1.800.866.7273
- Veterans Crisis Line: 1.800.273.8255, Press 1
- Denton County MHMR Crisis Hotline: 1.800.762.0157
- Collin College Campus Police: 972.578.5555
- Suicide Prevention Video
Frisco Campus
9700 Wade Boulevard, Heritage Hall 210
Frisco, Texas 75035
P: 972.377.1781
Frisco, Texas 75035
P: 972.377.1781
McKinney Campus
2200 West University Drive, W-200
McKinney, Texas 75071
P: 972.548.6648
McKinney, Texas 75071
P: 972.548.6648
Plano Campus
2800 E. Spring Creek Parkway, Suite D134
Plano, Texas 75074
P: 972.881.5126
F: 972.881.5688
Plano, Texas 75074
P: 972.881.5126
F: 972.881.5688
Wylie Campus
391 Country Club Road, Campus Commons Suite 215
Wylie, TX 75098
972.378.8356
Wylie, TX 75098
972.378.8356
| Campus | Monday | Tuesday | Wednesday | Thursday | Friday |
|---|---|---|---|---|---|
| Frisco | 8 a.m.-5 p.m. | 8 a.m.-7 p.m. | 8 a.m.-5 p.m. | 8 a.m.-5 p.m. | 9 a.m.-5 p.m. |
| McKinney | 8 a.m.-5 p.m. | 8 a.m.-5 p.m. | 8 a.m.-7 p.m. | 8 a.m.-5 p.m. | 9 a.m.-5 p.m. |
| Plano | 8 a.m.-7 p.m. | 8 a.m.-5 p.m. | 8 a.m.-5 p.m. | 8 a.m.-5 p.m. | 9 a.m.-5 p.m. |
| Wylie | 8 a.m.-5 p.m. | 8 a.m.-5 p.m. | 8 a.m.-5 p.m. | 8 a.m.-7 p.m. | 9 a.m.-5 p.m. |
What you say in counseling will be treated by all Counseling Center staff with strict confidentiality. Your information is protected by state and federal laws and will not be disclosed to anyone outside Counseling Services without your written permission.
In some instances, when, in the judgment of the counselor, you or someone else is in imminent danger, your permission may not be needed. Other possible exceptions will be discussed in your first session.
Counseling records are considered personal health information and are protected by federal Health Insurance Portability and Accountability Act (HIPAA) statutes.
- Local Community Resource Guide
- Concerned about another student? Submit a SOBI referral to our team and we will work to ensure students are safe and provided with appropriate resources.
We provide referral information regarding appropriate community resources for students whose needs are beyond the scope of our services. Contact the counseling office for more information or to schedule an appointment to speak with a counselor.
- Texas Suicide Prevention Video
- Supporting Documents for the video: