Welcome back, students! All campuses are open and ready to serve students virtually,
blended, or in person.
View the College COVID-19 Restart Plan
Help Desk at Collin
Information Desk: (972) 881.5790
Metro: (972) 377.1790
Helpful Contacts: Phone Numbers and E-mails
Student Username / Password / CWID
Send an e-mail to firstname.lastname@example.org. The e-mail request must include full legal name and date of birth. Requests are answered by Admissions & Records Office during normal business hours. Or, take a picture ID to the Admissions and Records Office at a campus near you.
Student Support / Technical Support
CougarWeb or OneLogin Trouble - Resources Available Here
Students on campus should contact the library or lab staff in the area for assistance.
Students off campus or after hours should contact the Student Technical Support Center
Student Technical Support: (972) 377.1777
Student Technical Support E-Mail: email@example.com
CougarWeb: Login Assistance
Faculty/Staff Technical Support
Contact Faculty/Staff Technical support to report problems with office computers, printers, software, Banner, and other employee systems.
Employee Technical Support: (972) 548.6555
Employee Technical Support E-Mail: firstname.lastname@example.org
Hours: Mon-Fri, 8a.m. - 5p.m.