Welcome back, students! All campuses are open and ready to serve students virtually, blended, or in person.
View the College COVID-19 Restart Plan

About Us

General Help

Information Desk: (972) 881.5790
Metro: (972) 377.1790

Helpful Contacts:  Phone Numbers and E-mails

Helpful Pages:  Registration, Admissions, Advising, Financial Aid, OneLogin SupportPayments, Transcripts, Campuses, eCollin Support Center

Student Username / Password / CWID

Send an e-mail to admissions@collin.edu. The e-mail request must include full legal name and date of birth. Requests are answered by Admissions & Records Office during normal business hours. Or, take a picture ID to the Admissions and Records Office at a campus near you.

Student Support / Technical Support

CougarWeb or OneLogin Trouble - Resources Available Here

Students on campus should contact the library or lab staff in the area for assistance.

Students off campus or after hours should contact the Student Technical Support Center for assistance.

Student Technical Support: (972) 377.1777
Student Technical Support E-Mail: studenthelpdesk@collin.edu
CougarWeb: Login Assistance

Online Resources

Faculty/Staff Technical Support

Contact Faculty/Staff Technical support to report problems with office computers, printers, software, Banner, and other employee systems.

Employee Technical Support: (972) 548.6555
Employee Technical Support E-Mail: helpdesk@collin.edu

Hours: Mon-Fri, 8a.m. - 5p.m.

Online Resources