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Don't Have Smartphone Access?

You will be required to download the OneLogin Protect app to access your Collin College online resources. If you don't have regular access to a smartphone, please complete the alternative access form

Once Installed, Do Not Delete the OneLogin App.

Deleting the app could possibly lock your account. If you have accidentally removed the app or are locked out of your OneLogin account you will need to contact support.

  • Students can contact Student Technical Support at 972.377.1777 to have your OneLogin account reset (available 7 days a week).
  • Faculty and Staff can contact Employee Technical Support Help Desk at 972.548.6555 Monday-Friday, 7 a.m.-6 p.m.

New User Guide

Apple Devices

Android Devices

If you don't have regular access to a smartphone complete this form for an alternative authentication method. OneLogin Alternative Authentication Method Guide (View PDF Guide)

Set Up OneLogin with a Smartphone. 

 

Set Up OneLogin with an Alternative Email

Having trouble logging in? Fill out the following form to request for help:

Online Help Form for Students

Online Help Form for Employees