See Something - Say Something
The Collin College Police Department is committed to maintaining a safe and secure learning and working environment by protecting against all potential hazards. If you witness an incident or have a concern, report all relevant details — who, what, when, where, and how. CCPD is available 24/7 to provide immediate assistance at 972.578.5555. For emergencies, always dial 911.
How to Make a Report
911
Calling 911 from a cell phone on any Collin College campus will connect you to the
911 call center for the city where the campus is located. The city’s emergency dispatchers
will coordinate the appropriate response, including notifying the Collin College Police
Department (CCPD) if needed.
Calling 911 from a Collin College landline will connect you directly to CCPD Dispatch,
ensuring a fast response from campus police.
Regardless of the phone you use, never hesitate to call 911 in an emergency.
CCPD Dispatch Number
For emergencies on any Collin College campus, call CCPD Dispatch at 972.578.5555. This is the Collin College Police Department's emergency phone number, available
24/7 to provide immediate assistance.
In life-threatening situations, always dial 911 first. If calling from a Collin College
landline, your call will go directly to CCPD Dispatch. If calling from a cell phone,
911 will route your call to the local city emergency services.
Non-emergency Contact
For non-emergency assistance on any Collin College campus, contact the Collin College Police Department (CCPD) at 972.881.5656.
Text Messaging Service
The Collin College Police Department (CCPD) provides a non-emergency text messaging service for deaf and hard-of-hearing individuals at 469.215.6443.
- This number is for non-emergency communication only.
- CCPD does NOT have TTY/TDD capabilities.
This service ensures accessibility while maintaining campus safety. If you need immediate police assistance, dial 911 from any phone.
Share your Feedback
The Collin College Police Department (CCPD) values professionalism, dedication, and
outstanding service while remaining committed to accountability and transparency.
We encourage you to share feedback by commending an officer’s performance or filing
a formal complaint if you believe an officer or employee has acted inappropriately.
To submit a commendation, please contact the on-duty supervisor at the campus where the officer is assigned. Commendations can be made by calling the CCPD non-emergency number, 972.881.5656, where dispatch will connect you with the appropriate supervisor.
We appreciate your support in recognizing the hard work and commitment of our officers in keeping Collin College safe!
- Complaints must be submitted in writing and signed by the person filing the complaint.
- Complaint forms are available online and in paper form at any CCPD office.
- To file a complaint, submit your completed form to the on-duty supervisor or CCPD’s Professional Standards Lieutenant.
The Complaint Process
- All complaints are reviewed and investigated thoroughly.
- Minor complaints may be handled by the employee’s supervisor.
- Serious allegations (e.g., misconduct, excessive force) are investigated by the Professional Standards Unit.
- Complainants will receive updates and be informed of the final resolution