All campuses are open and ready to serve students virtually, blended, or in person.
View College COVID-19 Information

Mental Health Resources (Counseling)

Mental Health Counseling:

For more information or to schedule an appointment, please email or call (972) 881 5126. 

Collin College Counselors aim to support our students' success by offering counseling services to help maintain a safe and healthy learning environment. Students seek counseling for a variety of reasons, which include but aren't limited to: depression, anxiety, relationship issues, trauma, general wellness, domestic violence/abuse, academic concerns, alcohol/drug addiction, gender identity, eating/body image, stress, etc. 

All issues are taken seriously, and no problem is "too small" to discuss.

Click here to watch a video about our services.

Counseling Services is designed to meet the needs of Collin College students with compassion, honesty and confidentiality.

Once you begin classes at Collin College, you are eligible for counseling services.
We look forward to working with you. Contact us to schedule an appointment.

Collin College Counseling Services does not provide court ordered evaluations, mental health evaluations for disability, anger management or other rehabilitative counseling for probation or parole and cannot serve as a counselor of record for divorce or custody mediation.

Spring 2021: 
Counseling Services FAQ and Virtual Seminar Schedule

Virtual "Drop In Office Hours" (No appointment needed)
While we are continuing to offer our mental health counseling services by appointment, we also offer "Virtual Drop In Office Hours" (no appointment needed):

Please feel free to drop in and chat with one of our Licensed Professional Counselors during our
"virtual drop in office hours". Students, faculty and staff are encouraged to "drop in" with any questions or concerns related to mental health. The "Virtual Drop In Office Hours" are meant for quick questions and consultations. 

To "drop in", simply go to the link below during our scheduled "Virtual Drop In" hours:
Virtual Drop In Schedule: Monday & Wednesday 1:00pm - 3:00pm
Tuesday, Thursday & Friday 10:00am - 12:00pm

Virtual Drop In URL:

What you say in counseling will be treated by all Counseling Center staff with strict confidentiality. Your information is protected by state and federal laws and will not be disclosed to anyone outside Counseling Services without your written permission.

In some instances, when, in the judgment of the counselor, you or someone else is in imminent danger, your permission may not be needed. Other possible exceptions will be discussed in your first session.

Counseling records are considered personal health information and are protected by federal Health Insurance Portability and Accountability Act (HIPAA) statutes.

Office Hours:

Frisco Campus: Monday, Wednesday, and Thursday 8:00 a.m. to 5:00 p.m.; Tuesday 8:00 a.m. to 7:00 p.m.; Friday 9:00 a.m. to 5:00 p.m.

McKinney Campus: Monday, Tuesday, and Thursday 8:00 a.m. to 5:00 p.m.; Wednesday 8:00 a.m. to 7:00 p.m.; Friday 9:00 a.m. to 5:00 p.m.

Plano Campus: Monday 8:00 a.m. to 7:00 p.m., Tuesday through Thursday 8:00 a.m. to 5:00 p.m., Friday 9:00 a.m. to 5:00 p.m.

Wylie Campus: Monday, Tuesday, and Wednesday 8:00 a.m. to 5:00 p.m.; Thursday 8:00 a.m. to 7:00 p.m.; Friday 9:00 a.m. to 5:00 p.m.

CougarCare 24/7 Telehealth Services:
Collin College is pleased to offer a new benefit called CougarCare that makes medical and mental telehealth services available at no cost to credit students, adjunct faculty, and part-time staff employees beginning this fall.   CougarCare 24/7 Telehealth FAQ

Counseling Video Library:
- General Information about Counseling Services at Collin College
- How to use the Online Mental Health Screening Tool
- Anxious? Learn about this deep breathing technique from one of our counselors
- How to use for Virtual Counseling Sessions

Concerned about a Collin Student?
Click here for information about submitting a referral to our SOBI team.

Parnership with Phi Theta Kappa:
Project MeWe

Collin County Mental Health Authority:
For a serious mental health non-life threatening crisis requiring professional intervention, call the Local Mental Health Authority: LifePath Behavioral Health Services at 1(877) 422-5939.
- To visit the LifePath Behavioral Health Services website click here

- LifePath's Plano Outpatient Clinic is located at 7308 Alma Drive Plano, TX 75024
- LifePath's McKinney Outpatient Clinic is located at 1515 Heritage Drive McKinney, TX 75069

Additional Hotlines:
- Collin College Campus Police: (972) 578-5555
Hope's Door New Beginnings Center Domestic Violence Crisis Hotline: (972) 276-0057
Turning Point Rape Crisis Center Hotline: 1(800) 866-7273
- Veterans Crisis Line: 1(800) 273 8255, Press 1
- Denton County MHMR Crisis Hotline: 1(800) 762-0157