Student Financials Hours of Operation and Contact Information

Student Financials must receive full payment to comply with the payment deadline requirements. Postmarks are not a consideration, and mail delivery does not occur on published campus closure dates. Online payments are posted on the same day as the activity, regardless of office hours. 
 
Continuing Education students pay at the time of registration. Payment plans are not available.
 
Courses in accounts with outstanding balances are subject to being dropped for non-payment.

 

Board Policy FD(LEGAL)-LJC

Board Policy FD(LOCAL)-XBoard Policy Exhibit

Board Policy Exhibit

 

Payment for any balance should be completed during registration to avoid being dropped for non-payment and to ensure course enrollment.

 

Making a partial payment does not initiate an installment payment plan or hold registration.

 

Students with an outstanding balance the day after the Early Registration Payment Deadline may be dropped from ALL enrolled courses, even if they were already funded.

 

The dropped for non-payment process occurs every 24 hours. If dropped for non-payment, it is the student's responsibility to re-register and pay for courses. 

 

All payment deadlines must be met to ensure course enrollment.

 

MasterCard, Visa and Discover (Collin College does not accept AmericanExpress)

Debit Card
Credit Card

Gift Card (Do not discard, since any refund will be processed to the original gift card.)

NOTE - When establishing a saved payment method, do NOT use a savings account since most are non-transactional accounts 

 

Check Add student's name & CWID)

Personal Check (with valid driver's license. Include check signers TX DL#, phone & DOB)

Cashier's Check

Money Order

Web Check 

 

Cash

In person payment ONLY

 

Online 

Recommended and available 24/7

Payments are dated same day as activity, regardless of office hours

 

Summer 2024 Online Payments
        CougarWeb > Student Financials > CougarPay > 

Collin College Account Suite > Make Payment

 

Fall 2024 Online Payments

CougarWeb > Student Financials > Workday > Financials Hub >

Suggested Links > Transact Payment > Make A Payment

 

 

By Mail

Check Payment ONLY (Do NOT send cash or credit card informtion by mail)

The check amount may not exceed the outstanding account balance
Include Texas driver’s license # of check signer, phone #, date of birth, and student's full name & CWID
Postmarks are not a consideration, payment should be received by the posted deadline
 Mail to:

Collin College

Attn: Student Financials

3452 Spur 399, Suite 327

McKinney, TX  75069  

 

In Person

Pay at the Student Financials campus locations during regular business hours

 

See Installment Payment Plans (IPP) below for specific semester information

 

"No Fee" Payment Plan

- Available during early registration periods only
- Students may make partial payments throughout early registration as their budgets permit

- The entire balance must be paid in full by the early registration payment deadline

 

Installment Payment Plan (IPP)

- Available with a minimum balance of $400

- $25 non-refundable enrollment fee

- 50% of the account charges + $25 fee is required to initiate an IPP

- Remaining balance split into two installments scheduled later in the term

- Partial payment does NOT initate an IPP or hold registration

- Late fees of $25 are added for missed or delinquent payments

- TERMS & CONDITIONS online must be completed online

NOTE - Payment method must be saved for automatic installment payments in compliance with payment deadline requirements

Important Reminders

- Do NOT use a savings account when establishing a saved payment method

- Stopping payment on a check or credit card payment will not cancel an installment payment plan

- Any refund due because of dropped or withdrawn courses will be applied to any unpaid charges

- Official grades may be withheld until all payments have been made, and default may result in course withdrawal

 

Enrollment in an IPP online

OneLogin > Workday > Financials Hub > Suggested Links >

TransAct Payment > View Payment Plan Options > Enroll in Plan >

Agree to Terms & Conditions > Continue > Enter Financial Information >

Agree to Auto Pay Terms & Conditions > Continue >Verify Correct Information > PAY

 

Per Texas Education Code 54.007(2)(d): A STUDENT WHO FAILS TO MAKE FULL PAYMENT OF TUITION AND MANDATORY FEES, INCLUDING ANY INCIDENTAL FEES, BY THE DUE DATE MAY BE PROHIBITED FROM REGISTERING FROM CLASSES UNTIL FULL PAYMENT IS MADE. A STUDENT WHO FAILS TO MAKE FULL PAYMENT PRIOR TO THE END OF THE SEMESTER OR TERM MAY BE DENIED CREDIT FOR THE WORK DONE THAT SEMESTER OR TERM.

Collin has partnered with Flywire to streamline the process of international payments.

- Allows international students to pay securely from any country and bank

- Generally, in the home country's currency

- Allows students to track their payments from start to finish

- Saves on bank fees and exchange rates

- Access to multilingual customer support team 24/7 with questions on the payment process

 

Payment must be received at Collin by applicable payment deadlines

 

Go to collin.flywire.com to begin an international, secure payment.

Financial Aid

 

If the noted financial aid award is on your account and covers the balance of the current term, (credit or CE), the noted award of financial assistance will hold your course enrollment.  However, if the financial aid award is for a future term, you should pay the amount due for the current term.  

 

Students with accepted financial aid awards noted on the student account as Authorized Aid and an amount sufficient to cover all tuition and fee charges for the term do not need to make an additional payment.  

 

Certified/accepted financial aid funds are disbursed to the student account after faculty certify attendance in the course, which is generally 3-5 days after the Census Date of the primary session in the term, creating a credit balance.  Account charges are deducted from the financial aid credit, and the balance is refunded to the student in 7-14 days. 

 

Scholarships for financial aid awards will be processed as noted above but may only be refunded to the student if authorized by the scholarship donor. 

Students with scholarship credits on their account from an earlier term should verify with Student Financials that those funds may be used for new term charges.  

 

Students are responsible for fulfilling any financial aid requirements, maintaining the current enrollment status of courses, and paying for any balance on the student account not paid in full by financial aid.

 

NOTE - Verify with your financial aid advisor that all necessary steps to receive your award have been completed and maintain an accurate course schedule for the term. 

 

 

Scholarships

 

Collin College must receive the scholarship funds by the applicable payment deadline for the scholarship to hold your courses.  Balances not covered by the scholarship need to be paid in full by the deadline. 

 

If you have scholarship funds remaining from an earlier scholarship award in a prior term, verify with Student Financials that those funds may be applied to the current term charges.

 

Scholarship checks can be mailed to:

Collin College

Attn: Student Financials

3452 Spur 399, Suite 327

McKinney, TX  75069

Veterans Services Office

Contact a member of our Veterans Services Team:
Email: VRC@collin.edu
Phone: 972.881.5760 Option #5

 

A valid agreement between an agency and Collin College must be on file, and the student must present a voucher from the business or agency paying tuition to the Student Financials Office before the payment deadline for each term.

 

- Students will be responsible for amount owed if the sponsoring agency does not remit payment in full

- Veterans using Post 9/11 education benefits may email vrc@collin.edu to use their Chapter 33 benefits

- Students using Texas Guaranteed Prepaid plans for funding may email their term-specific third-party authorizations to sponsors@collin.edu 

Please include:

Your name
CWID
Term authorized for funding
The Texas Guaranteed plan number

  

Students eligible for tuition waivers or tuition and fee exemptions should contact the appropriate office. 

1. Student Financial Services Office for most tuition waivers
2. Financial Aid Office for most exemption programs
3. Access Office for deaf and blind exemption
4. Academic Partnerships for concurrent high school exemption and dual credit

 

Area high schools that partner with Collin can establish payment deadline requirements earlier than Collin's required payment date. 

Dual credit students should contact their high school for payment deadline dates. 

If the high school deadline differs from Collin's payment deadline, then the earliest deadline should be met, whether it is the high school's or Collin's.

 

Payments are applied first to charges for specific terms on the student's account that they select to pay.

 

Collin reserves the right to apply current payments against prior existing balances, regardless of the posted payment term.
 
If you register and pay for multiple terms in the same period and then change your schedule, a credit in one term might be available and could be applied to unpaid charges in the other term. 
 
Contact the Student Financial Services Office to request the credit be applied to your intended balance.
 
To ensure enrollment, the student must meet each payment deadline for courses enrolled for every term and maintain accurate registration status.

  

Summer 2024 Authorized Users & FERPA

 

Authorized Users

Students may set up authorized users in CougarPay, the secure payment suite in CougarWeb. Authorized users may make electronic payments, using credit card or web check, on authorized student accounts for the tuition and fee charges on the account. Please review the FERPA information.  Once a student identifies and authorizes a user, that individual will receive an email to their provided email account with login credentials and the login site available to authorized users.  (Students log into CougarPay from CougarWeb) 

 

FERPA

The Family Educational Rights and Privacy Act (FERPA) affords eligible students certain privacy rights with respect to their education records. 

Students who wish to grant access to family members or other designated individuals to view student account information and/or make payments on the student account should designate those individuals as authorized users in the secure payment portal. 

 

Log into CougarWeb, go into the payment portal, and then designate the individuals as authorized users. 

 

As authorized users, the individuals will be provided their own unique log in information to access the student account and make payments.

 

Fall 2024 Authorized Users & FERPA

 

The Family Educational Rights and Privacy Act (FERPA) affords eligible students certain rights with respect to their education records, including student financial accounts. Students may authorize third parties (parents, guardians, or other applicable third parties) to some areas of their Workday student account, allowing them to grant access to financial information, pay their bill, and/or view their grades or class schedule. 

Helpful hint: Students decide who to give access to their information and the access that they grant. They are responsible for adding, changing, and removing third-party access at any time. 

 

Adding a Third-Party and Setting Permissions 

There are three required steps to set up third-party access for a parent, guardian, or other designated third-party user. 

1. Navigate to your profile from the home page and select View Profile. 

2. Select Contact from the menu on the left. 

3. Select Friends and Family. 

4. Select Add. 

5. Select a Relationship Type from the drop-down menu then check Is Third Party User box. 

6. In the Name tab, enter the Country, First Name, and Last Name of the third-party user. 

7. In the Contact Information tab, enter Email (required), and Phone or Address (optional). 

8. Select OK and Done. 

9. After you’ve added a third party, you must grant them permissions. 

     a. Select Actions next to the third party’s name, followed by Manage Permissions for My Third    Party then select OK. 

     b. Check the box next to Allowed for each task you want the third-party user to have access to. Select OK when finished. 

     c. You will then be prompted to provide the Purpose of Waiver and confirmation by checking the box. Select Submit when ready. 

10. You can edit permissions for each third party you designate at any time by following steps 1-3, followed by 9a-9c.