Account Assistance

New Users

Learn how to access your account and get more information about OneLogin.
Get Started With OneLogin

Sign-In Portal

Enter your OneLogin portal to access apps and services available to you.
Sign in to OneLogin

Password Reset

Update your current password or reset a forgotten password.
Reset your password

Alternative Access

If you don't have regular access to a smartphone, please complete the form below.
Request Alternative OneLogin Access

Once Installed, Do not Delete the OneLogin App

Deleting the app could possibly lock your account. If you have accidentally removed the app or are locked out of your OneLogin account you will need to contact technical support.

Technical Support

Student Technical Support

Student Technical Support can be reached by calling 972.377.1777 (available 24-7) or sending an email to studenthelpdesk@collin.edu.

If you still cannot log in, requests help through the online form for students.

Employee Technical Support

The Help Desk can be reached by calling 972.548.6555 or sending an email to helpdesk@collin.edu Monday-Friday from 7 a.m.-6 p.m..

If you still cannot log in, requests help through the online form for employees.