Employee Mental Health Resources

Employee Assistance Program, through Deer Oaks EAP, offers full-time employees, and your household members, access to short-term counseling for up to 8 visits per service type per year. Service types include work/life balance issues, stress, grief, marriage counseling, family counseling.

Visit the EAP web page to learn more

Collin College provides confidential and voluntary assistance through its Employee Assistance Program (EAP) to full-time employees and their household members who may be faced with a variety of personal and work-related challenges.

EAP services can provide assistance with challenges such as: 

• Stress, anxiety, depression
• Marital, family, parenting, adolescent issues
• Financial Planning, budgeting, retirement planning
• Childcare arrangements during school holiday breaks
• Plannings for the holidays/coping with holiday stress/anxiety
• Symptoms associated with Seasonal Affective Disorder (SAD)
• Locating child care, elder care, caterers, contractors, pet care

• Counselors are available to meet with employees or family members to assess a problem and develop a plan for resolution.
• Counselors may suggest a referral to an outside resource that would be appropriate to assist in resolving the problem or situation.
• Counselors will make every effort to coordinate referrals for ongoing treatment with the employee's health insurance coverage as well as with his/her ability to pay.
• There is no charge for employees and household members to use EAP services.

To access the EAP, you can either:

• Call 888.993.7650, 24 hours a day, 7 days a week, or
• Login to the EAP Services portal . Choose "Member Login" and enter "collin" (all lower case) in both the username and password fields.

Employees seeking services during working hours will submit an absence request for time off in Workday.  Employees can utilize any available time off such as sick leave, personal leave, and vacation leave (if applicable).

Deer Oaks offers the Take the High Road program that reimburses members for their cab, Uber, Lyft, and other ride-sharing fares in the event that you are impaired due to substance use such as over consumption of alcohol, or medication effects such as drowsiness or you are experiencing an extreme emotional event (upset/troubled over a situation) that prevents you from operating a vehicle. This service is available once per year per participant (18+ years of age) in the United States. The maximum reimbursement is $45.00, excluding tip. This program process is simple and  confidential. To use this service, call the Deer Oaks Helpline for more information about reimbursement. The receipt may be submitted up to 60 days following the date of service.

You can access EAP online resources, newsletters and work/life balance resource videos. 

 

Topics include parenting, aging, personal balance, thriving (health tools, healthy eating, healthy recipes), working, living, even international information.  You can also find information specific to infant and toddler health, children's health, women's health, men's health, and senior health.

 

The Working section offers great resources from an employment perspective on career development, career transition, training & development, workplace productivity and workplace safety. You can also find newsletters on various topics for both employees and supervisors.

Deer Oaks also has a savings center where you can find discounts through their Perks At Work program. You will be asked to create a login through the Perks at Work website. For this benefit, you will need to use your Collin email, but can add a personal email when you complete your profile. Discounts are offered for items through Dell, Inc., and Apple, and on Movie tickets at up to 30% off! Employee pricing offers are available through Lenovo, Hertz, HP, FTD, Priceline.com, and more.

Yes! Collin College is now offering a telehealth benefit, via TimelyCare to adjunct faculty, part-time staff and credit students!

 

Learn more about TimelyCare

Login to TimelyCare

Scan the QR code below to download the app and start using TimelyCare!