Library FAQ

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Borrowing Guidelines

Frequently Asked Questions

About the Library

Electronic Resources




Students, Faculty and Staff
should log in to CougarWeb
for ALL library resources

CougarWeb Login

Frequently Asked Questions


Q. Are the Libraries open?


A. All libraries are open during the posted hours. Librarians are also available to answer questions by email, chat, text and phone through our Ask a Librarian service,


Q. Will my due dates be extended if you close unexpectedly, such as when there is severe weather?


A. Generally, if any or all of the libraries close unexpectedly because of severe weather, power outage, or any other reason, due dates during the closure for all library items from the affected libraries will be automatically extended until those libraries reopen. No additional library fines will occur on items from the affected libraries while the affected libraries are closed. Previous fines will remain in place.


Q.  What is WorldCat Discovery?

A. WorldCat Discovery is an online library searching interface that you can use to search for a variety of content, articles, books, journals, media, eBooks, videos and more. This content is grouped, allowing you to search from a single search box. It is an ideal tool for getting started with your research, completing your course assignments, exploring a topic and finding authoritative information. Find more information about WorldCat Discovery


Q. Where can I find more information about specific campus libraries?


A. The libraries each have campus-specific guides for students.

Q. What if I need to do research for my classes?


A. The libraries have extensive online resources available to current students, faculty, and staff of Collin College during all hours of the day. These include ebooks, full text journal, magazine and newspaper articles, and videos. One starting point is WorldCat Discovery in which you can search the majority of the libraries' resources. For additional databases, log in to CougarWeb, and find the Library box/widget. Choose Find Books, Articles, and More and then Search Individual Databases. Physical items, such as books and DVDs, can be viewed or checked out during our in-person hours. Various print journals, magazines and newspapers can also be used inside the libraries.


Q. How can I get help?


A. Librarians are available to answer questions and provide instruction on using library resources during these in person hours and for various hours online. You can email, chat or text with us using our Ask a Librarian service. To meet with a librarian for in-depth research assistance in-person or via Zoom, sign up for a Book a Librarian session. Faculty can also contact subject liaison librarians directly for more in-depth consultations to support teaching and learning.


Q. How can I schedule library instruction for my entire class?


A. There are many options available for faculty to schedule library instruction. Faculty can contact their liaison librarian, schedule online, call the libraries, or visit us at the Reference desk.


Q. How do I log in?


A. Collin College Students Faculty and Staff log in to the library's WorldCat Discovery system, library databases, and CougarWeb using their OneLogin username and password. To renew books, place or view holds on library items, or to view your library account, log in to WorldCat Discovery. For help logging in to the library's WorldCat Discovery system, CougarWeb and other Collin resources, see OneLogin Resources. For help with Library databases specifically, see Library Database FAQ. For additional assistance, please visit or contact a campus library.


Collin County community patrons with Collin College library cards can log in to the library's WorldCat Discovery system to renew items, place or view holds, or view their library account with their library card number and a password of their choosing. Community patrons with library cards can obtain a password by clicking on the SET/RESET PASSWORD button or by visiting or contacting any campus library. Please note that, upon request, your password will be sent to the email address on file with the Collin College libraries. To obtain a library card, please visit a campus library. Please note that residents of Collin County age 16 and over must show proof of residency, such as valid driver's license or other government-issued picture ID, at the Library Checkout Desk to obtain a library card.


Q. How can I access a graphing calculator?


A. A limited number of TI graphing calculators are available in the libraries for check out to current credit students for 4 hours for use anywhere on campus. Limited quantities may be available for 14-day and semester checkout for use off campus. Visit the Checkout Desk at any campus library for more information to check out a calculator. Desmos offers an online graphing calculator, mobile apps, and other math tools. Texas Instruments (TI) offers a free 90-day trial to their TI-SmartView Emulator software for the TI-84 Plus Graphing Family. Common Sense recommends these digital graphing tools.


Q. How do I return the textbooks I rented from the Collin College Bookstores?


A. Do not return textbooks rented from the Collin College Bookstores to the Library's dropboxes. Textbook rentals will not be properly processed as returns to the Bookstores if you return them to the Library. 


Textbook rentals should be returned to the Bookstore from which they were rented.



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