The Collin College Police Department is well-equipped to engage with students, host and support campus events, provide safe and secure campus environments, ensure effective response to emergencies, and intervene in times of crisis. Below are some general answers to frequently asked questions.
General Information
The Collin College Police Department is a fully commissioned law enforcement agency dedicated to protecting students, faculty, staff, and visitors on all Collin College campuses.
The Collin College Police Department is present on all Collin College campuses. View office locations or call 972.881.5656 for assistance.
Yes, the Collin College Police Department operates 24/7, 365 days a year, ensuring campus safety at all times.
Emergency and Non-Emergency Contact
Dial 911 or call the Collin College Police Department Emergency Dispatch at 972.578.5555.
For non-emergency assistance, call 972.881.5656.
Yes, non-emergency text messages can be sent to 469.215.6443. The Collin College Police Department does not have TTY/TDD capabilities. In an emergency, always call 911.
Campus Safety and Services
Yes, the Collin College Police Department offers safety escorts to vehicles, between classes, or to help locate a misplaced vehicle. Call 972.881.5656 to request a safety escort.
The Collin College Police Department provides battery jump-starts and can assist in contacting a locksmith or towing service. Call 972.881.5656 for motorist assistance.
No, Lost and Found is managed by each campus’s Student Engagement Office. If an officer finds a lost item (unless illegal), it will be turned in to that office.
The Collin College Police Department is committed to transparency and accountability in serving our campus community. Visit the public information page to learn how to request information or view campus safety reports. Students and employees can also sign up for Collin College’s emergency notification system, CougarAlert, to stay informed.
Crime Reporting and Complaints
Call 911 or 972.578.5555 for emergencies. You can also visit a Collin College Police Department office on campus.
Contact the on-duty supervisor at the officer’s campus by calling 972.881.5656.
Complaints must be submitted in writing and signed. Forms are available online and at Collin College Police Department offices. Complaints should be directed to the on-duty supervisor or the Professional Standards Lieutenant.
Campus Regulations and Policies
Texas law allows licensed concealed carry on campus, but open carry is prohibited. Check Collin College’s campus carry page for details. The College prohibits the use, possession, or display of any illegal knife, club, or prohibited weapons, as defined by the Texas Penal Code and described in CHF(LEGAL). For additional information regarding weapons and firearms, view the CHF (Local) & (Legal) Board Policy.
Follow the instructions given in the alert. Sign up for Collin College’s emergency notification system to stay informed.