WiFi on the Collin College campuses is only available to current staff, faculty, and students and special events on campus when arranged for through conference services.


CougarWiFi is the wireless network available at Collin College campuses to current staff, faculty, and students.
  • Current staff, faculty, staff, and students: You are required to use your Collin username and password.
  • Special Events: Your event coordinator will provide you with unique credentials.


How to Connect to CougarWiFi based on your operating system:



Collin-Wireless transitioned to Collin-Domain and Collin-NonDomain on April 30th, 2024. These wireless networks are limited to college-owned devices and pre-approved college business.


Technical Support Information

Student Technical Support

972.377.1777 (Available 24x7)
Student Technical Support can also be reached by sending an e-mail to:
Getting Started Online


Faculty/Staff Technical Support

The Help Desk can also be reached by sending an e-mail to:
Hours: Monday - Friday, 7 a.m. - 6 p.m.