All campuses are open and ready to serve students virtually, hybrid, or in person.

Student Information

student using laptop

 All Students in online courses must:

  1. Abide by the Collin College Online Exam Procedures.
  2. Understand the Collin College Student Code of Conduct, located in the Collin College Student Handbook. This applies to all students, including those in online courses. Of special note: Chapter 12 Student Code of Conduct Violations.
  3. Follow instructor's direction regarding online testing. Information regarding proctored exams will be posted in the course syllabus. 



Honorlock Student Privacy Statement 

Your Instructor will provide all directions regarding testing.                 

Honorlock Technical Requirements 

  1. Operating System: Windows 10, Mac OSX 10.11 or newer, ChromeOS
  2. A computer (PC or Mac) 5 years old or newer; 1 GB RAM; 2 GHz Processor
  3. Google Chrome Browser, minimum version 79 (Honorlock interfaces with Google Chrome)
  4. Honorlock Browser Extension (Honorlock prompts the download when the student begins the quiz process)
  5. Functioning/operational WebCam, either integrated or external
  6. Internet Speed: 1.5 Mbps download; 750 Kbps upload
    • To run a system test visit Honorlock's support page, and begin a chat with a representative. Honorlock support will run a system test and they will provide a link to an internet speed test. You may also use your own internet speed test.

Student Getting Started with Honorlock (PDF) 

 There is no cost to Collin Students for taking an exam with Honorlock.

Honorlock support is available via:

  • Student Phone Support: +1 (844)243-2500
  • Student Email Support:
  • Student Hours: Support is available 24/7/365

Honorlock FAQ HERE

More Questions about Honorlock? Ask Collin Cougar ...... Click on the round Cougarbot on this page that says, "Have a question? Ask me!"


Respondus LockDown Browser

Respondus Privacy Policy

Your Instructor will provide all directions regarding testing.                 

System Requirements for LockDown Browser 

  • Operating System
    • Windows: 10, 8, 7
    • Mac: MacOS 10.15 to 10.12, OS X 10.11, OSX 10.10
    • iOS: 11.0+ (iPad only). Must have a compatible LMS integration. Details
  • Memory
    • Windows: 75 MB permanent space on the hard drive
    • Mac: 120 MB permanent space on the hard drive
  • Browser Requirements 
    • LockDown Browser is a client application that is installed to a local computer. Both the Windows edition and the Mac edition of the browser are based on Chromium, Google's open source framework. Students do NOT need Google's Chrome browser installed; nor will this version affect a Chrome browser that's already installed.

Respondus Support + Resources 

  • Knowledge Base - Visit the Respondus Support knowledge base for answers to frequently asked questions. Go to Knowledge Base
  • Ticket-Based Support - Ticket-based support is available if you encounter an issue that cannot be resolved with the Knowledge Base or the in-application help systems. Respondus staff members generally respond to tickets within 24 hours, excluding weekends and U.S. holidays. Open a Support Ticket 


Other Testing Centers

If taking an exam at one of Collin College's onsite testing centers creates a geographical hardship, the student should contact his or her instructor as a first step. It may be possible to have the exam administered through an approved testing center outside the geographic area during the required exam period.

It is the student's responsibility to find an approved testing services that is willing to proctor the exam:

  • Generally, other community colleges or universities are a good place to start. Suggested resource: National College Testing Association
  • The test proctor must be an employee affiliated with the school's assessment/ testing office or a program authorized to administer exams on behalf of the appropriate institution - for instance, a full or part time instructor at that institution.
  • Exam proctors must not have any family or personal relationship with the students.
  • The student is responsible for communicating with both their instructor and the testing center, scheduling the exam, and the payment of any fees charged by the remote site.

The instructor of the course is the individual that approves the use and selection of other testing centers.